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Privacy & Data

Your Privacy Rights

Attorney Review Required

Depending on where you live, you may have rights over the personal information we hold. We aim to honour requests from any member, whether or not the law where you live requires it.

Last updated
Version
1.2
Last reviewed
Next scheduled review
Page type
Industry-standard

Pre-launch draft. This page contains placeholder language that must be reviewed by legal counsel before nu Avanti launches. Sections needing attention are marked “Note for review”.

Rights you may have

Access
Ask what personal information we hold about you and receive a copy.
Correction
Ask us to correct information that is inaccurate or incomplete.
Deletion
Ask us to delete your account and associated profile information.
Portability
Receive your information in a structured, machine-readable format.
Objection and restriction
Object to, or ask us to limit, certain processing.
Withdraw consent
Where we rely on consent, withdraw it at any time going forward.
Complain
Raise a complaint with your local data protection authority.

Using them today

Two of these are already self-service in the app: you can download a copy of your data and you can delete your account. For anything else, contact us and we will handle the request manually.

Request my data

Delete my account

How we respond

We aim to respond to requests promptly and within the period required by applicable law. We may need to confirm your identity first, and we may be unable to fulfil part of a request where the law allows or requires us to retain something — for example where it relates to a legal claim or a safety issue.

No penalty for asking

Exercising a privacy right does not affect your standing in the community.

Read the Privacy Policy

  1. v1.6 • 04:40 UTCPrivacyTransparency
    • Removed the unused exact-age field from member records, leaving only the 50-plus confirmation timestamp
    • Stopped asking for an age band on the waitlist form
    • Described beta notes as a new record: what a member writes, kept while the beta runs and removed with the account
  2. v1.5 • 14:05 UTCPrivacyTransparencyLegal
    • Described pausing an account, and that nothing is deleted and nothing is announced
    • Described the private last-active marker, and that presence and last-seen times are never shown to other members
    • Described the notices sent before an unused account is closed, and that signing in is enough to keep it
    • Stated what does not disappear on the day an account is closed, and why
  3. v1.2 • 22:10 UTCTransparencyLegal
    • Added document status, last-reviewed, and next-review metadata
    • Converted version history to categorised release notes
    • Added internal governance tracking for launch readiness
  4. v1.1 • 16:42 UTCPrivacyLegalTransparency
    • Aligned rights descriptions to the tooling that ships today
    • Removed absolute deletion and response-time claims
    • Marked the processor list as pending confirmation
  5. v1.0 • 09:00 UTCLegalTransparency
    • Published the initial pre-launch draft
    • Opened the page for legal review

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© 2026 nu Avanti. This Trust Center is maintained by the nu Avanti team to answer common trust, privacy, safety, and security questions. It is not an independent audit or certification.