Privacy & Data
Law Enforcement Requests
Attorney Review Required
We take requests for member information seriously in both directions: we intend to respect valid legal process, and to resist requests that appear overbroad or improper.
- Last updated
- Version
- 1.2
- Last reviewed
- Next scheduled review
- Page type
- Industry-standard
Pre-launch draft. This page contains placeholder language that must be reviewed by legal counsel before nu Avanti launches. Sections needing attention are marked “Note for review”.
What we ask for
- A request in writing, on official letterhead, from an authorised officer.
- The legal basis and the specific accounts and records sought.
- Valid legal process where the applicable law requires it for the category of data requested.
How we intend to respond
- Review the request against applicable law and our policies.
- Narrow the scope to what the request properly covers, and object where we consider it overbroad.
- Produce only the records we are legally required to produce.
- Where the law permits and no safety concern applies, aim to notify the affected member.
Emergencies
Where there is a credible risk of death or serious harm, we may disclose limited information to authorities without prior notice, where the law allows.
Version history
All Trust Center changes →- v1.6 • 04:40 UTCPrivacyTransparency
- Removed the unused exact-age field from member records, leaving only the 50-plus confirmation timestamp
- Stopped asking for an age band on the waitlist form
- Described beta notes as a new record: what a member writes, kept while the beta runs and removed with the account
- v1.5 • 14:05 UTCPrivacyTransparencyLegal
- Described pausing an account, and that nothing is deleted and nothing is announced
- Described the private last-active marker, and that presence and last-seen times are never shown to other members
- Described the notices sent before an unused account is closed, and that signing in is enough to keep it
- Stated what does not disappear on the day an account is closed, and why
- v1.2 • 22:10 UTCTransparencyLegal
- Added document status, last-reviewed, and next-review metadata
- Converted version history to categorised release notes
- Added internal governance tracking for launch readiness
- v1.1 • 16:42 UTCPrivacyLegalTransparency
- Aligned rights descriptions to the tooling that ships today
- Removed absolute deletion and response-time claims
- Marked the processor list as pending confirmation
- v1.0 • 09:00 UTCLegalTransparency
- Published the initial pre-launch draft
- Opened the page for legal review