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Privacy & Data

Delete My Account

Attorney Review Required

You can delete your account yourself from your account page. Deletion is immediate and cannot be undone, so please export anything you want to keep first.

Last updated
Version
1.2
Last reviewed
Next scheduled review
Page type
Industry-standard

Pre-launch draft. This page contains placeholder language that must be reviewed by legal counsel before nu Avanti launches. Sections needing attention are marked “Note for review”.

Before you delete

Download your data first

What happens when you confirm

  1. You type the word DELETE to confirm — an intentional guard against accidental closure, and one that works whether you signed in with an email address, Google or Apple.
  2. Photo files stored under your account are removed from our storage bucket.
  3. Your profile record and its related interest, goal, and life-chapter rows are deleted.
  4. Your sign-in account is deleted, which ends your access.

What may remain for a period

  • Copies inside infrastructure backups, until those backups expire on their normal cycle.
  • Operational and security logs, which are redacted rather than tied to your profile, kept for their retention period.
  • Records we are required to keep by law, or that relate to a safety issue, a report, or a legal claim.
  • Anything another member has already saved outside the platform, which we have no ability to remove.

The other side of a conversation

If you were in a private conversation, the other member keeps their own side of it. Your name is replaced with "Community Member" and nothing explains why you are no longer here.

If you would rather not close it

You can pause your account instead. While paused, your pages are not shown to other members and nobody new can ask to connect. Nothing is deleted, and coming back is silent — we make no announcement that you are here again.

Accounts nobody is using

We keep a private marker of when you last signed in. It is never shown to another member: nu Avanti has no online status, no presence and no last-seen times. After about four months without a visit, an account stops being surfaced in discovery. After about a year it becomes eligible for closing, and we write to you about thirty days beforehand and once more about a week before. Signing in is enough to keep your account. These are the only notices we send about an unused account — there are no streaks and no reminders about what you have missed.

If self-service fails

Contact us and we will complete the deletion manually.

Go to your account page

  1. v1.6 • 04:40 UTCPrivacyTransparency
    • Removed the unused exact-age field from member records, leaving only the 50-plus confirmation timestamp
    • Stopped asking for an age band on the waitlist form
    • Described beta notes as a new record: what a member writes, kept while the beta runs and removed with the account
  2. v1.5 • 14:05 UTCPrivacyTransparencyLegal
    • Described pausing an account, and that nothing is deleted and nothing is announced
    • Described the private last-active marker, and that presence and last-seen times are never shown to other members
    • Described the notices sent before an unused account is closed, and that signing in is enough to keep it
    • Stated what does not disappear on the day an account is closed, and why
  3. v1.2 • 22:10 UTCTransparencyLegal
    • Added document status, last-reviewed, and next-review metadata
    • Converted version history to categorised release notes
    • Added internal governance tracking for launch readiness
  4. v1.1 • 16:42 UTCPrivacyLegalTransparency
    • Aligned rights descriptions to the tooling that ships today
    • Removed absolute deletion and response-time claims
    • Marked the processor list as pending confirmation
  5. v1.0 • 09:00 UTCLegalTransparency
    • Published the initial pre-launch draft
    • Opened the page for legal review

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© 2026 nu Avanti. This Trust Center is maintained by the nu Avanti team to answer common trust, privacy, safety, and security questions. It is not an independent audit or certification.